Knowledgebase: Tracking
How Long Will My Order Take?
Posted by Sophie T on 14 May 2015 08:15 AM

Our production time for all products is between 2-7 business days (Australia & NZ orders) from the day you upload your order. 

For international orders the production time is between 4-14 business days. 

Standard delivery is an additional 2-7 business days (Australia only) from the time your order is shipped. There is no tracking option available for standard delivery.

For all NZ and international orders, standard delivery is 7-14 business days.  

Express delivery is usually between 1-2 business days (Australia only) from the time your order is shipped and there is tracking available. You will be emailed your tracking number when your order has been shipped. 

For all NZ and international orders, express delivery is 3-5 business days.  

During periods when we have cut off dates in place (Mother's Day, Christmas etc), these production times do not apply. 

We have the following VIP options available on the checkout page should you require your order sooner:

VIP 2 Days (Australia Only) - Production time of 2 business days from the time of upload, express shipping additional 1-2 business days

VIP 2 Days (NZ & International only) - Production time of 3 business days, express shipping 3-5 business days. 

If you would like to upgrade your order to either of these VIP options please contact our friendly Customer Support Team to do so.



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